LEVERING & RETURNING
We use both GLS and DAO for our delivery, and we can deliver to the entire country. Either to your home address or to your desired parcel shop.
You can expect your package to arrive within 1-3 days. When we send the order, you will receive a confirmation email with a tracking number. Don't worry if the system says that the tracking number is not working - as it typically takes 24 hours for their system to pick up a new delivery.
If you have not received your order within 7 days, please contact us so we can find a solution.
Yes, we offer a 100-day satisfaction guarantee, where you can return the product and get your money back – for any reason.
However, we recommend that you give it some time, as some experience effects immediately, while for others it may take 14–30 days with regular use before noticing an improvement. The most important thing is to use the machine daily to achieve the best results.
If you wish to return your order, you can easily do so via our return portal or contact us at info@nordicrevive.dk.
General questions about KNEELUX PRO™
You can expect delivery within 1-3 business days. If you order before 1:00 PM, we will ship the same day.
The product combines heat, gentle vibration, and light functions, which many choose to use as part of their daily well-being, especially for discomfort in the knee area. It is used by several as a supplement during periods of increased strain or fatigue.
Yes, KNEELUX PRO™ is very safe to use. It is equipped with overheating protection and automatically turns off after 10 minutes of use, so you can safely use it at home. It is non-invasive, drug-free, and has no known side effects.
If you have a pacemaker, reduced sensation in your legs, an artificial knee, or other specific health conditions, it is always recommended to consult your own doctor or physiotherapist before using the product.
Unfortunately, our product is not suitable for individuals with a pacemaker.
This is because the device uses features such as vibration and laser light, which in certain cases can affect the function of the pacemaker.
For your safety, we therefore recommend that you consult your doctor if you have a pacemaker – also before using other types of devices with similar functions.
Yes, there are certain situations where the use of the product may be inappropriate or should be done with special caution. We always recommend that you consult with your doctor or a healthcare professional if you are unsure whether the product is suitable for you.
The product is not recommended or should be used with caution in the following cases:
- If you have a pacemaker or other implanted medical devices
- If you have metal, plastic, or silicone implants in the knee (talk to your doctor first)
- If you have a reduced ability to sense heat
- With skin disorders or nerve disorders – especially in the affected area
- With diabetes-related sensory disturbances or similar conditions
- If you are pregnant (especially in the early stages) or just after giving birth – contact your doctor first
- With known heart diseases or malignant tumors
- If you have sensitive, damaged, or irritated skin – use should be done with extra caution and without direct exposure
Important: The product is not a medical device and should not be used to treat diseases without guidance from a healthcare professional for the above reasons.
We offer a 100-day satisfaction guarantee. If you find that the machine does not meet your expectations, you can return it and get your money back – completely hassle-free.
Payment & contact
Provide the EAN number, product choice, and delivery address.
We always respond within 24 hours and often within 1-2 hours.