Om nordic revive

Who is Nordic Revive?

We are a small Danish team with a warehouse in Randers. We specialize in knee and joint health — and that is actually the only thing we do. We personally respond to your inquiries, we read your reviews ourselves, and we adjust the product when something can be done better. It is a conscious decision — we would rather do one thing right than ten things halfway.

When customers told us that the manual was unclear, we redesigned it. When the straps were too short, we extended them. When many wanted to use the machine with specific exercises. We check every single machine before it is shipped. And the day after your purchase, you will receive an email with an instructional video and free knee exercises — not a sales email, but a guide on how to get the most out of your purchase.

Danish
company
1-2 days
leveraging
100 days
risk-free trial
The E-mark
certified

We did not invent the technology. We did it properly.

The technology behind knee therapy — infrared heat, laser, vibration — exists globally. It can be purchased in many places. It is not a secret. What does not exist elsewhere is the quality we deliver and the experience we have built around our products.

We do not just want to sell you a product. We strive to sell something we can stand behind ourselves. Our KNEELUX PRO™ is, for example, manufactured with American technology and we collaborate with the factory that holds the patent on the technology — so you receive the original, not a cheap knock-off. From there, we have customized the software, designed a Danish manual with pictures, and developed extension straps, as we continuously improve our products.

This is how we treat our customers

The easiest thing is that promises are good customer service. The hardest thing is delivering it when it actually matters.

When you write to Nordic Revive, you are talking to us directly. We know the product inside out and can help you with all your questions. With a large customer base and many years of experience, we can assist you effectively. And we respond to emails every day of the week, with an average response time of 20 minutes.

And if you are interested in returning a purchase, we have a return process that works through a simple online portal — no discussion, no hassle.

You can also call us on weekdays between 10 AM and 4 PM to speak with us. We are more than happy to help, no matter what your inquiry is about.
What do our customers say?
Based on 317+ reviews
Reliable company
"I have never done business with a company that both sells fantastic products and also has incredibly good customer service."

Pia Bloch

Verified

Good experience
"Nordic Revive can be proud to have service-minded employees like Cecilie in their customer service; it is employees like her who make shopping online a breeze, and I will definitely and without hesitation shop at Nordic Revive again."

Lars Krieger

Verified

Very nice service

"Since the money was not in my account after the promised 4-5 days, I called them — they apologized a lot and waived the 49kr I would have otherwise had to pay for the return. Very nice service, the money was in my account after 2 days."

Vibeke Fryd

Verified

Kneelux pro and customer service
"The best part of the experience with this purchase, in my opinion, is all the help you receive in the form of videos, texts, knee programs, and a super customer service that has been quick to respond, yet still specific to my issues, instead of just sending standard replies back."

Louise S.

Verified

Super fine service

"When the charger didn't work, they quickly and free of charge sent a new one. It should be mentioned that I took a long time to point this out. I was very happy with their service. I had only hoped but not expected."

Karen B. Lauridsen

Verified

Sublime delivery, customer service, and product

"Ordered on Monday, received on Tuesday at the parcel shop, tried the product and immediately regretted not ordering two pieces at the discounted price instead. Wrote an email, got a reply an hour later with a discount code. It seems like this company prioritizes customer service highly."

Zeki Laurent Sadic

Verified

Very happy with my purchase and the service I received

"Spoke with Cecilie and Nicolas who offered to send a KNEELUX free of charge which can be picked up at the Veflinge grocery store. Very nice service from Nicolas. I am very happy with my purchase, nice machine and good follow-up on my delivery issue. Many thanks to Cecilie and Nicolas."

Jørgen Stig-Jensen

3 days ago

Top Customer Service
"I have never experienced better customer service — Nordic Revive is in a league of its own."

Bente A.

Verified

Get in touch with us

Do you have questions before you order?

Write to us at info@nordicrevive.dk

or call +45 32 35 75 75